1. Cabinet Queen is built on a foundation of impeccable communication, prompt turnarounds, premium-quality finishes, and outstanding customer service. While I do not offer free quotes, my services as a sole trader are often more cost-efficient compared to larger companies. Cabinet Queen proudly provides competitive pricing, often beating estimates from bigger businesses. Thanks to my streamlined, solo operation.

At times, I may engage a labourer to assist with heavy lifting or installation, but this is done only when necessary and helps keep overall business costs and overheads low. These savings are then directly passed on to you.

Please note that initial fees apply and are based on the type and size of your project or repair. This ensures a tailored and professional approach from the outset

To better understand the costs involved as a sole trader, please refer to the "Upfront Initial Fees" section in our Terms and Conditions.

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2. Cabinet Queen offers a personalised, one-on-one experience where clear communication, attention to detail, and expert knowledge comes directly from a single dedicated professional. Unlike larger firms that often involve multiple staff and departments leading to miscommunication or delays. Cabinet Queen ensures a streamlined process with direct and consistent communication from start to finish. When you choose Cabinet Queen, you’re choosing clarity, accountability, and a seamless project experience.

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3. As the sole entrepreneur and owner-operator of Cabinet Queen, I will personally lead your project, working closely with you on a one-on-one basis. This includes managing and coordinating every aspect of the process - From the detailed CAD design and specialised custom requests right through to manufacture and final installation. Cabinet Queen will also liaise directly with all subcontractors and suppliers involved, including electricians, plumbers, builders, benchtop fabricators, and any other necessary trades. Cabinet Queen also offers top-brand appliances to clients at our exclusive trade/cash rate. All required accessories will be carefully sourced and coordinated to ensure a smooth, efficient, and stress-free project experience.

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4. Cabinet Queen uses only the highest quality materials and market-leading hardware to ensure lasting performance and style. We proudly source and supply Blum hardware, renowned for its innovation, durability, and reliability. Blum products come with a limited lifetime warranty, offering you peace of mind that your cabinetry is built to stand the test of time in your beautiful home.

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5. As a sole trader and small business, we are passionate about supporting other local businesses. By working together, we strengthen our tight-knit community and contribute to each other's success.

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6. At Cabinet Queen I take great pride in the quality of the products I offer. My goal is to provide clients with exceptional value for their investment, delivering both premium materials and unmatched craftsmanship. Every project is completed to the highest standards, ensuring you receive nothing but the best.

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7. Warranty Information - To ensure the client receives the full warranty coverage for the products we offer, it is highly recommended that Cabinet Queen handles the physical site measurement, supply, and installation of the cabinetry and products. For detailed warranty terms, please refer to the Warranty Section in our Terms and Conditions.

If a client chooses to have Cabinet Queen only supply the flatpack or supply and install based on their own dimensions or plans, please note that no warranty will be provided. For full warranty coverage and to ensure the highest quality products and service, it’s essential for Cabinet Queen to manage and oversee the entire project.

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8. At Cabinet Queen, it's all about the people we work with, the relationships we build, and the trust we earn. We are committed to delivering the best craftsmanship our clients truly deserve. Above all, we always go above and beyond to ensure our clients' satisfaction.